The Client Vision

UNDERSTANDING THE BUSINESS ANGLE

Our project began with a kickoff meeting where in we learnt about the client's vision for this product

and their overall business goals for developing this application. Our client has created a hardware

solution an iphone case with embedded sensors capable of taking a person's body vital signs. Kito+ has

engaged with our team to create a Mobile App User Experience. Their current application allows users

to track five vital signs which are - Heart Rate, Respiration Rate, Blood Oxygen

Level, Electrocardiography (ECG) and Skin Temperature. The client wanted us to design a lite mobile

application that allows a user to take and track only ONE vital sign.

DESIGN CHALLENGE

Our Challenge was to Design a solution that is both informative to a caring parent and entertaining to

keep a young child engaged with the application from one target Body Metric.

KEY RESEARCH INSIGHT

Process

DESIGN SPRINT PROCESS

Design Challenge Exploration

ASSUMPTIONS AND AREAS OF FOCUS

Our team worked to developed the following areas of focus. Some examples:

- What are the opportunities based on research and audience?

- What are the visual and interaction opportunities to be explored?

- How can you affect behavior change through use?

- How can data translate and be visualized as information or in a meaningful way?

- Explore concepts of gamification, behavioral economics- how do they use this in the

interface so that it's compelling?

The Competitive and Comparative Analysis 

EXPLORING THE COMPETITOR LANDSCAPE

We conducted a competitive analysis of the thermometers in the market to understand the

devices. Some of the elements examined to arrive at this list of competitors were the number of

thermometers. After identifying the competitors, every group member was assigned with the task

of observing the salient features of every competitor’s. These features were then compared and based

on the discussions and on the findings from the survey, we listed certain dimensions that helped

us understanding how accurate is the feature useful. 

The Discovery 

UNDERSTANDING THE USER

Storyboarding 

VISUALIZING THE EXPERIENCE

After our kickoff meeting, I started my design process with an aim to understand the target users and

formulated user personas to highlight their goals, needs and challenges.

The Approach

CREATING EMPATHY 

Ethnographic Observation

SEEING TWO SIDES OF THE SAME COIN

Delving deeper into the process of "how the parent user" and "how does a child user feels", we decided

to conduct user interviews for understanding the both side stories. For the purpose of this project we

spoke to 4 parent users and 3 child users. Me and another team member also visited the family to

interact with them. Post the user Interviews, we learnt about the user habits, challenges and goals and

they were key factors in solidifying the overall features of this product.

The Vision

VALUE PROPOSITION

Our focus is to design a solution that is both informative to a caring parent and entertaining to keep a

young child engaged with the application. We would like to introduce a Kito+ Mobile Sticker

Application that will bring an efficient way of quickly and easily reads skin temperature with the

welcome convenience of tracking it with the stickers. So the parent user know how a fever behaves over

time and child user can also be entertained.

The Solution

KITO+ MOBILE STICKER APPLICATION 

THINK OUT OF THE BOX- As small kids have little hands to hold the Kito+ case, we came up with the idea

of Stickers. Stickers can be wore at any time, as parent user has to take temerature over certain period

of time during a day as per doctor's advice. As some parents are busy ,Kito+ sticker reads the

temperature over time and records it to the kito+ mobile application. Kids love to wear them all day as

Kito+ stickers are colorful and it has their favorite cartoon characters. 

Design Ideation 

DESIGN EXPLORATION ON PAPER

The next phase involved me immersing in the ideation of interaction details and alternatives for every

screen. As a team we would then sit and evaluate these design alternatives to set a direction. 

User Task Flows / Information Architecture

VISUALIZING IT END TO END

As the next step, my aim was to translate the business and user objectives into a flow that gave me an

overview of the user touch points and user's overall journey while usin this application.  Thus, I engaged

in translating the functional requirements of the system from a user's perspective into task flows- one

for a parent user and the other for a child user.

Prototypes

Design Validation & Usability Testing

TESTING OUR ASSUMPTIONS, HYPOTHESIS

With the consensus of the design team I was able to solidify on a design direction and dived further into

prototyping the screen flow and interactions of the application. In this stage of my design, I used paper

and post it notes extensively.  I conducted guerrilla tests with these paper prototypes and the

feedback helped me detail the interactions on every app screen, smoothen out the screen flow and

places that I seem to have missed while sketching the designs.

Feedback

IMPACT 

As a full time working mom, anything that makes my life easier is welcome. I owned some other

thermometer I always struggled to get an accuate temperature reading for my son, who hardly sit still

for any length of time, let alone for a temperature-taking! The thermometer that you swipe across the

forehaed never seemed to have an accurate reading when I used it- and it definitely wasn't very easy to

use. I used to call the doctor when the kids were sick and just "guess" at what their temperatures

were. The Kito+ seems super easy to use- it works quickly and displays the temperature directly on the

phone and allows to save the reading and symptoms for kid as necessary. And my son love the Kito+

stickers which are colorful and looks like a tattoo. 

- Kaira, San Jose

The Conclusion

KEY LEARNING

While working on this project I learnt about the various design approaches for creating a sustainable,

productive and health and wellness of application.  I also gained valuable experience in

deploying measurement methods as a principle for designing interfaces of both qualitative and

quantitative data collection. I am now familiar with a variety of motivation models  and behavior change

strategies that can be successfully leveraged in application design for personal use. And finally

by understanding the ethical challenges inherent in personal data collection, I was able to evaluate the

ethical implications of systems designs from a variety of perspectives.